This Privacy Policy applies to all websites owned and operated by Utilistics Limited, as well as any communications or interactions you have with us as a business. It explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.
“We”, “our”, or “us” refers to Utilistics Limited, a utility surveys, technical draughting, branding, compliance, and creative direction company based in:
Utilistics Limited 2 Bridge St Athlone Co. Westmeath N37 F1W4 Ireland
You can contact us at info@utilistics.ie.
We collect personal data when you visit our website, contact us, or use our services. This data is collected in the following ways:
You may provide personal data when you:
Fill out a contact form on our website
Request a quotation or project proposal
Make a support request
Apply for a job, internship, or placement
Subscribe to our newsletter or updates
Communicate with us by email, phone, or post
This information may include your name, email address, phone number, company details, project information, or any other details you choose to share. You are not required to provide personal data, but choosing not to may limit our ability to provide certain services.
When you visit our website, we automatically collect:
IP address
Browser type and device information
Pages visited and actions taken on the site
Referring website or source
Anonymous analytical data
This helps us understand website performance and improve user experience.
We use cookies and similar tracking technologies. For more information, please refer to our Cookie Policy.
We process your personal data only when:
It is necessary to perform a contract with you
We have a legitimate business interest that does not override your rights
We are required to comply with legal obligations
You have given explicit consent
If we cannot collect certain personal data, some services or website features may not be available.
If your personal data has been entered into a system we host by one of our clients, please contact that client directly regarding access, correction, or deletion requests.
We use your personal data to provide and improve our services, including:
Sending information you request
Operational updates (e.g., project updates, billing, service changes)
Security notices or compliance-related communications
Marketing communications, where permitted
Requesting feedback
Responding to technical queries
Assisting with project‑related issues
Providing customer service.
Monitoring usage to improve performance
Conducting technical analysis
Developing new tools, features, or services
Detecting and preventing malicious activity
Ensuring fair and safe use of our website and systems
Displaying relevant content or ads on our website or third‑party platforms
Tailoring marketing based on your interactions (where consent applies)
Producing aggregated, anonymised reports
Sharing anonymised insights with partners or stakeholders
We may share your personal data with:
Trusted third‑party service providers who support our website, hosting, analytics, marketing, or operational processes
Approved processors and sub‑processors who meet GDPR requirements
Regulators, law enforcement, or government bodies where legally required
Other parties with your explicit consent
We do not sell, distribute, or share your personal data for third‑party marketing.
Details of specific processors can be provided upon request.
We aim to store and process data within the European Economic Area (EEA). If data must be transferred outside the EEA, we ensure it is protected by:
Adequacy decisions
Standard Contractual Clauses (SCCs)
Other approved GDPR‑compliant safeguards
We take data security seriously and use appropriate technical and organisational measures, including:
SSL/HTTPS encryption for all website traffic
Secure hosting infrastructure
Access controls and authentication
Regular monitoring and security updates
Internal policies and procedures to safeguard data
We retain personal data only for as long as necessary to:
Provide services
Meet legal, tax, or accounting obligations
Resolve disputes
Maintain business records
After this period, data is securely deleted or anonymised in accordance with our retention policies.
Under GDPR, you have the following rights regarding your personal data:
Right to be informed
Right of access
Right to withdraw consent
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object
Right to lodge a complaint
You can exercise these rights by emailing info@utilistics.ie.
If you are unhappy with how we handle your data, you may also contact the Irish Data Protection Commission:
Data Protection Commission Canal House Station Road Portarlington Co. Laois Ireland Website: dataprotection.ie
For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
Email: info@utilistics.ie Post: Utilistics Limited, 2 Bridge St, Athlone, Co. Westmeath, N37 F1W4, Ireland
2 Bridge St, Athlone, Co. Westmeath, N37 F1W4
+353 (090) 640 3114
info@utilistics.ie
Mo - Fri : 08:00am - 17:30pm
Sat : 09:00am - 14:00pm
